Refund policy

We want you to love your Dr. Alberty’s products! If for any reason you are not completely satisfied, here’s our return policy:

  • Returns are accepted within 30 days of purchase date.

  • Products must be unused, unopened, and in their original packaging.

  • To initiate a return, please contact our customer service at [insert email/contact info].

  • Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

  • Once we receive and inspect your returned product, a refund will be issued to your original payment method within 7 business days.

  • We cannot accept returns on opened or used products due to health and safety reasons.